At Ilmleaf, we currently sell digital ebooks only. Because our ebooks are delivered instantly after purchase, all sales are generally final.
Digital Product Refunds
Since ebooks are digital products, we usually cannot offer refunds once the file has been delivered or downloaded.
This is because digital items cannot be returned the same way physical products can.
When We May Help
Even though digital sales are generally final, we still want to make things right if there is a real issue with your order.
Please contact us if:
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You did not receive your ebook
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Your download link is not working
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You cannot open the file
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You were sent the wrong ebook
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You accidentally purchased the same ebook twice
Email us at:
We will review your issue and do our best to help.
Download Problems
If you have trouble downloading or opening your ebook, please email us. In most cases, we can resend the download link or help you access the file.
Please check your spam, junk, or promotions folder before contacting us, as download emails may sometimes go there.
Change of Mind
We do not offer refunds for change of mind after the ebook has been delivered.
Please read the product description carefully before purchasing.
Personal Use Only
All Ilmleaf ebooks are for personal use only. You may not share, copy, upload, resell, or distribute the files.
Contact Us
If you have any questions about your order or refund request, contact us at: